Privacy policy

1. Introduction
Whaley Mooley ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.whaleymooley.com.au or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect
We may collect and process the following data about you:

  • Personal Information: Name, email address, mailing address, phone number, payment information, and any other details you provide to us.
  • Technical Data: IP address, browser type, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information
We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
  • To manage your account, including processing payments and providing customer support.
  • To improve our website, products, and services.
  • To communicate with you, including sending promotional materials and notifications, provided you have opted in to receive such communications.
  • To comply with legal obligations and resolve any disputes.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third parties who perform services on our behalf, such as payment processing, order fulfillment, and customer service. These third parties are required to maintain the confidentiality of your information and are prohibited from using your personal information for any other purpose.

5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccuracies in your personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to the processing of your personal information.
  • Withdraw consent at any time, where we are relying on consent to process your personal information.

7. Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy or the information we hold about you, please contact us:

Trade Name: Whaley Mooley
Email: sales@whaleymooley.com.au

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